Archives for posts with tag: phone

‘Customer service at Claro at its worst’

October 21, 2013 //
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Just like the States, choices between cell phone providers are limited. Here, Claro, Movistar and Kölbi reign supreme.

I bought a Claro cell phone one of the first days I was in Costa Rica. And for months, I’ve been trying to get them to stop harassing me with promotions and ads in the form of text messages multiple times a day. Buy these minutes! Two for one minutes today! Buy today!

This is a story of lies, doublespeak and corporate incompetence.

Read the rest of the story, most of which is in Spanish.

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Categories Clips, Costa Rica, IFSA-Butler, Journalism

‘Media Blast Feds for Secretly Obtaining Records on AP Phone Lines’

May 16, 2013 //
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ify homepage May 15, 2013, which features the author's story.

A screenshot of the Storify homepage May 15, 2013, which features the author’s story.

I published my first piece for PBS MediaShift today, compiling the social media and press clippings of the ongoing controversy regarding a Justice Department probe of AP phone records.

The Associated Press announced Monday that the Department of Justice had obtained two months of phone records from its journalists in New York; Washington, D.C.; and Hartford, Conn.

The DOJ sent the AP a letter last week stating that it secretly spied on 20 phone lines, some of which were used by five reporters and an editor who worked on a story about a foiled Yemeni bomb plot, which the AP believes may have been the unstated motive for the DOJ’s actions.

A screenshot of the PBS MediaShift homepage May 15, 2013, which features the author's story.

A screenshot of the PBS MediaShift homepage May 15, 2013, which features the author’s story.

Read the rest of the story here.

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Categories Clips, Journalism, PBS